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More details and how to access this service
Financial and digital support
Provides access to devices, coaching, and skills development to reduce isolation and improve independence
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Access this serviceThere are multiple ways to access this service, no appointment is required. Please select one of the options below or fill out a few details and we will contact you. We accept referrals from other agencies, please visit our referrals page for more details.
Fill out the formEnter your details below. We will contact you within one working day, but sometimes it may take longer.
Access this serviceVisit us in person62 Summer Street, Aberdeen, AB10 1SD
Who it’s forAnyone experiencing digital exclusion (including those who have no recourse to public funds)
Over 18 years of age
No referral required
How it helpsDigital and Financial
- Access to digital devices and assistance to improve confidence with basic IT skills
- Support for navigation and access of essential services such as Universal Credit, energy and data providers, banking, searching for jobs, voting, or connecting with community resources
- Online safety and security
- Mentor and enable people to manage household budgeting and income maximisation
- Empower people to access further learning, training and employment opportunities
Support can be provided by a variety of methods including:
- 1 to 1 appointment
- Digital drop in
- Small group sessions
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More details and how to access this service
Digital & Financial Support
Offers support with navigating and completing forms for benefits, housing, and more
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Access this serviceThere are multiple ways to access this service, no appointment is required. Please select one of the options below or fill out a few details and we will contact you. We accept referrals from other agencies, please visit our referrals page for more details.
Fill out the formEnter your details below. We will contact you within one working day, but sometimes it may take longer.
Access this serviceVisit us in person62 Summer Street, Aberdeen, AB10 1SD
Who it’s forPeople needing help with online or paper forms (including those who have no recourse to public funds)
Over 18 years of age
No referral required
How it helpsDigital and Financial
- Access to digital devices and assistance to improve confidence with basic IT skills
- Support for navigation and access of essential services such as Universal Credit, energy and data providers, banking, searching for jobs, voting, or connecting with community resources
- Online safety and security
- Mentor and enable people to manage household budgeting and income maximisation
- Empower people to access further learning, training and employment opportunities
Support can be provided by a variety of methods including:
- 1 to 1 appointment
- Digital drop in
- Small group sessions
-
More details and how to access this service
Digital & Financial Support
Helps people understand budgeting, manage income, and access financial support
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Access this serviceThere are multiple ways to access this service, no appointment is required. Please select one of the options below or fill out a few details and we will contact you. We accept referrals from other agencies, please visit our referrals page for more details.
Fill out the formEnter your details below. We will contact you within one working day, but sometimes it may take longer.
Access this serviceVisit us in person62 Summer Street, Aberdeen, AB10 1SD
Who it’s forAnyone struggling with finances (including those who have no recourse to public funds)
Over 18 years of age
No referral required
How it helpsDigital and Financial
- Access to digital devices and assistance to improve confidence with basic IT skills
- Support for navigation and access of essential services such as Universal Credit, energy and data providers, banking, searching for jobs, voting, or connecting with community resources
- Online safety and security
- Mentor and enable people to manage household budgeting and income maximisation
- Empower people to access further learning, training and employment opportunities
Support can be provided by a variety of methods including:
- 1 to 1 appointment
- Digital drop in
- Small group sessions
-
More details and how to access this service
Digital & Financial Support
Supports access to training, education, and job search resources
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Access this serviceThere are multiple ways to access this service, no appointment is required. Please select one of the options below or fill out a few details and we will contact you. We accept referrals from other agencies, please visit our referrals page for more details.
Fill out the formEnter your details below. We will contact you within one working day, but sometimes it may take longer.
Access this serviceVisit us in person62 Summer Street, Aberdeen, AB10 1SD
Who it’s forPeople looking to upskill or re-enter employment (including those who have no recourse to public funds)
Over 18 years of age
No referral required
How it helpsDigital and Financial
- Access to digital devices and assistance to improve confidence with basic IT skills
- Support for navigation and access of essential services such as Universal Credit, energy and data providers, banking, searching for jobs, voting, or connecting with community resources
- Online safety and security
- Mentor and enable people to manage household budgeting and income maximisation
- Empower people to access further learning, training and employment opportunities
Support can be provided by a variety of methods including:
- 1 to 1 appointment
- Digital drop in
- Small group sessions
-
More details and how to access this service
Digital & Financial Support
Provides data, devices, and support to get online safely
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Access this serviceThere are multiple ways to access this service, no appointment is required. Please select one of the options below or fill out a few details and we will contact you. We accept referrals from other agencies, please visit our referrals page for more details.
Fill out the formEnter your details below. We will contact you within one working day, but sometimes it may take longer.
Access this serviceVisit us in person62 Summer Street, Aberdeen, AB10 1SD
Who it’s forPeople without access to the internet or devices (including those who have no recourse to public funds)
Over 18 years of age
No referral required
How it helpsDigital and Financial
- Access to digital devices and assistance to improve confidence with basic IT skills
- Support for navigation and access of essential services such as Universal Credit, energy and data providers, banking, searching for jobs, voting, or connecting with community resources
- Online safety and security
- Mentor and enable people to manage household budgeting and income maximisation
- Empower people to access further learning, training and employment opportunities
Support can be provided by a variety of methods including:
- 1 to 1 appointment
- Digital drop in
- Small group sessions
Digital and financial support
Help with budgeting, benefits, and digital skills for everyday life
The Digital and Financial Inclusion Hub helps people build skills to use the internet and manage their money. It offers friendly support, devices, and coaching so everyone can feel more connected, independent, and confident. This service is for anyone who finds it hard to get online or manage their finances.
How can we help you?
Accessing digital devices and improving IT skills
Support in using computers, smartphones, or tablets, and building confidence with basic IT tasks
Understanding and completing forms
Support with filling out forms and applications
Managing household budgeting and maximising income
Guidance on creating budgets, managing expenses, and ensuring you’re receiving all eligible financial support
Finding learning and, training, opportunities
Help in identifying and accessing educational courses and, vocational training
Digital connection
Support in using digital tools to connect with friends, family, and community groups to improve social well-being
Digital and financial support
We offer practical and emotional support on:
- Help setting up and using devices (phones, tablets, laptops)
- Support accessing and navigating online services (benefits, banking, housing)
- Help creating and managing email accounts
- Assistance completing online forms and applications
- Guidance using video calls and digital communication platforms
- Training in basic internet safety and online awareness
- Help applying for benefits and understanding entitlements
- Support managing debt or financial difficulties
- Advice on budgeting and household money management
- Access to emergency financial support or hardship funds
- Referral to specialist financial or legal advice services
- Help understanding and setting up online banking
Need support?
Email us
hello@weareac.orgCall us
0300 303 0903Chat with us
Via our 24/7 Live Chat
Visit us in person
62 Summer Street, Aberdeen, AB10 1SD
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